AgentCallSupport

Terms

Choose your agent, voice and authority.

Managed release policy, 17 October 2026

Service choices

AgentCall offers direct compatible agents, local/direct BYOK and optional AgentCall hosting. Use only accounts and data sources you are authorized to connect. Agents and AI outputs can be mistaken; review consequential results and proposed actions. External agents, model providers and tool services have their own terms.

Hosting subscription

AgentCall Plus has a US base price of $9.99 per month, supports five hosted agents and twenty active goals, and adds 500 credits once per verified renewal transaction. The App Store displays the localized price and renewal terms before purchase. All cloud execution, including cloud BYOK, requires active hosting. Direct compatible agents and local/direct BYOK remain available without hosting.

Credits and usage

100 credits equals US$1 of usage at published AgentCall rates, initially twice provider cost. Consumables have US base prices of $4.99 for 500 credits, $9.99 for 1,000, and $24.99 for 2,500. Unused credits roll over without expiry. Rates are versioned and usage uses integer subcredit accounting. Refunds reverse their credit grant; previously spent refunded credits can leave a negative balance and block AgentCall-funded usage until reconciled.

Call billing and limits

Connected-time models charge for actual provider-connected time, including silence. Token models use their published token rate dimensions. Usage estimates do not claim equality with a provider invoice. Native realtime audio goes directly to the provider: reserved balance and app-enforced disconnect limit usage, but temporary credential expiry does not guarantee that a modified client’s provider call terminates.

Renewal, restore and lapse

Manage or cancel subscription renewal through your Apple account. Restore Purchases reconciles verified transactions with the owning AgentCall account and environment. A hosting lapse pauses execution but retains your data, read/export access and balance. Purchase pending, cancellation, grace, refund and restoration outcomes are handled through Apple verification; no unverified purchase is treated as credit.

Tools and approval

Per-agent access grants do not authorize external actions. Protected mutations require explicit review and a one-use approval. Durable workflows can checkpoint and wait for you; this does not guarantee exactly-once effects for arbitrary external services. Pause, resume and cancel controls govern background work subject to operations already dispatched.

Account controls and support

Export or delete your hosted account in AgentCall Account. Sign-out keeps your direct agents. Native Gmail remains in the private Labs build under its separate public verification and assessment gate. Managed Google identity sign-in does not grant Google Workspace access. For questions contact agentcall@smartycode.com. See the Privacy Policy for data handling.